Agenda item

Revised Hackney Carriages and Private Hire Licensing Vehicles Policy 2020-2025

The report of the Executive Manager – Neighborhoods is attached.

Minutes:

The Environmental Health Manager presented the report of the Executive Manager – Neighbourhoods, requesting the Committee to consider the Council’s reviewed and updated Hackney Carriages and Private Hire Licensing Policy 2020-2025.  The Committee was reminded that the Policy had been updated in November 2019, and subsequently approved by Council.  It had been hoped that no further amendments would be required until the Policy’s review in 2025; however, the Department of Transport had recently issued new statutory guidance, which was considered to be significant enough that the Policy required revision.  The Committee was asked to approve the policy changes, to allow a one-month consultation to take place, prior to the Policy being submitted to Council for adoption on 3 December 2020.

 

The Senior Licensing Officer highlighted the key changes to the Policy, which included:

 

·         New provisions relating to whistleblowing enabling Licensing officers to be confidentially informed of a safeguarding issue;

 

·         Inclusion of information relating to the use of Common Law Police Disclosure to obtain details on an applicant if they had been arrested, bailed, not charged or suspected of being involved in an offence (previously the Notifiable Occupation Scheme);

 

·         A new provision for the inclusion of the “Harm Test” to identify whether an applicant had currently or previously been involved in violence where harm had been caused to a child or vulnerable adult;

 

·         Amendments to the existing requirements for all drivers to undertake a knowledge test orally/reading or other to show they could communicate with the passenger;

 

·         Amendments to safeguarding requirements to ensure that all drivers undertook Safeguarding Vulnerable Passengers training, which could be carried out by the Council or by an approved contractor.  The Council used a charity called the Blue Lamp Trust, which provided this course at no charge to the authority.  Safeguarding refresher training was being delivered across Nottinghamshire.  This training would be mandatory for all renewing drivers including disability awareness and training for the Hackney drivers on loading wheelchairs;

 

·         A new provision relating to a new code of conduct when working with vulnerable passengers;

 

·         Broadening the types of vehicles that could be licensed to include stretch limousines and other adapted vehicles;

 

·         Amendments to the requirements in respect of “fit and proper” persons;

 

·         A new provision relating to staff working on bookings and dispatch who would now be required to be Disclosure and Barring Services (DBS) checked if they came into contact with the public or over the phone.  This was intended to reduce the risk of grooming of vulnerable persons or the sharing of sensitive information to criminals.  There was also new requirements for operators to keep records of bookings;

 

·         A new provision requiring operators to have a policy on the employment for Ex-Offenders specifically for the type of work to be undertaken; and

 

·         The Department of Transport was requesting Councils to consider mandating the fitting of CCTV within all licensed vehicles.  Currently there are only two English Councils who had mandated a CCTV system.  It was intended that this proposal be included in the consultation following Committee approval and, if after that it was considered to be feasible, it would be brought before the Committee again next year.

 

A member of the Committee questioned how the new “Harm Test” would be monitored and what proactive measures could be put in place to ensure compliance.  The Senior Licensing Officer advised that regular DBS checks were undertaken on all drivers.  Officers were also reliant on notification from the Police, and given the good relationship already in place, it was hoped that once this new provision went live in the New Year that the lines of communication would already be well established.

 

The Chairman sought clarification on the new provisions related to dispatching, and questioned the current levels of compliance and record keeping by operators.  The Senior Licensing Officer confirmed that current processes appeared to be robust as the majority used mobile apps, which already were traceable, and the majority of operators appeared to be compliant.

 

A member of the Committee asked about the provision for wheelchairs in Hackney Carriages, and questioned how social distancing measures where limiting and affecting operators.

 

The Senior Licensing Officer confirmed that all Hackney Carriage vehicles were equipped to accommodate wheelchairs.  The Council was trying to make the public more aware that taxis were available to wheelchair users.  The Blue Lamp Trust also undertook free courses to help drivers learn how to use the equipment in their vehicles to ensure compliance.  In respect of social distancing, the Committee was advised that the majority of taxi drivers were carrying on as usual; the main impact had been having less business after 10pm due to the earlier closing time.

 

The Environmental Health Manager advised that enforcing social distancing in taxis rested with the Police.  Given the close relationship fostered with the Police, it was hoped that any concerns they had would be raised with officers in the first instance.

 

It was RESOLVED that the Policy be approved, to allow further consultation, and following that, it be recommended for adoption by Council on 3 December 2020.

Supporting documents: