Issue - meetings

Report of the Director for Neighbourhoods

The Group were provided with additional handouts for context in relation to the marketing approach for the Council’s community facilities and open spaces.

The Community Development Manager delivered a presentation to provide the Group with an update on current facilities operated by the Council, including management arrangements, their present occupancy and income generated.

For the purpose of reporting to this Group, the community facilities were split into two distinctive service areas:

·       Community Venues

·       Playing Fields, Parks and Open Spaces

Community Venues

The Community Development Manager advise the Group that the Council’s venues at; Rushcliffe Arena, Sir Julian Cahn Pavilion, West Park Sports Pavilion, Gamston Community Hall and Rushcliffe Country Park Education Centre and Conference Room are all managed using a Switch Digital Management Booking System, a bespoke booking system provided by a local business in Ruddington since 2022. The Community Development Manager explained the system uses data intelligence to triage the user to the best venue that fits the need of their enquiry and provides data and performance information providing the Council with a better understanding of how the system is being used.

The Community Development Manager referred to Table 1 in the report which showed the income targets for each community venue from 1 April 2023 to 31 March 2024 and the comparison targets for 2024/25. The table highlighted the venues that had not achieved their income targets and the Community development Manager explained this was due to challenges around Covid recovery and refurbishment of some of the venues to improve their carbon emissions and AV technology provision.

Playing Fields, Parks and Open Spaces

The Community Development Manager informed the Group that pitch bookings at Gresham, Alford Road and West Park could be booked online using a pitch booking system separate from the switch system used for booking venues. The Pitch booking system allows users to book and pay online in advance of their booking. The Group were advised of the major booking organisations including West Bridgford Colts.

The Community Development Manager referred to table 2 in the report and explained that there had been some challenges with pitch flooding at Alford Road resulting in the pitches not meeting their target. This was also the case with Rushcliffe Country Park not meeting its target due to technological issues with the conferencing system, staff training and marketing.

The Group noted that in respect of parks and open spaces these areas include the Croquet Lawn, Bridgfield and Bridgford Park which were all bookable via a telephone/email enquiry to the Community and Development team.

The Community Development Officer advised the Group of some of the service activities including the Touch Rugby World Cup, a Police knife crime weekend at Gresham Sports Park and a planning consent to improve the cricket net facility at West Park. The Group were also informed of the Council’s capital improvement programme for the Community venues at Gamston (new green technology heating), Sir Julian Cahn (complete internal refurbishment) and the planning consent for a new Community building as  ...  view the full minutes text for item 3